Assistant General Manager (Shop)

Date: 15.08.2026

Job type: Full time, permanent

Required experience: Food retail and quick service hospitality

Job description:

We are looking for a hands-on Assistant General Manager to take ownership of the retail side of the business at The De Beauvoir Deli.

This is a shop-floor-led role, focused on the smooth running of our deli and retail operation — stock, standards, team direction, and day-to-day execution. 

Our café operates alongside the shop, but this role is primarily responsible for retail performance and floor management.

You will be responsible for ensuring the shop runs efficiently, looks excellent, and trades well day to day. You will:

• Lead the retail floor and takeaway operation
• Take ownership of daily shop performance and standards
• Manage stock levels, availability, and display quality
• Maintain excellent product presentation across counters and shelves
• Drive up-selling across the shop floor, recommending products, pairings and specials with confidence 
• Work closely with the kitchen team to ensure a seamless operation, ensuring portion control and minimal waste
• Manage staffing levels and deployment on the shop floor, direct and support the team on shift
• Deliver regular feedback to the team and lead appraisals to support development and maintain standards
• Act as the senior decision-maker on shift when required
• Build and maintain relationships with customers and the community 

                        

Job Requirements

We are looking for someone:

• With a genuine passion for food – produce, provenance and quality
• Experience in a busy deli, food retail, or food-led environment
• Who is highly organised with strong attention to detail
• Confident as floor leader — clear, calm and decisive
• With good commercial instincts — understands stock, waste, and efficiency
• Who takes ownership of standards and follows things through
• Who is confident using stock control and retail management software
• With knowledge of coffee/wine/cheese a strong plus

You should be comfortable running the shop independently and keeping things tight without constant oversight.

We value people who:

• notice when things aren’t right and fix them
• keep standards high without being asked
• take responsibility for how the shop looks and runs